The complaint is no longer just a paper handed over to the Citizen Service Office, which is no longer just a feared voice from inside the houses. It has turned into a phenomenon of administrative constraint, intentional design and a tacit message saying to the citizen that he complains as you wish.
In the past, the voice of the people was weighted, the complaint was being examined, the answer was arriving, the question was being held accountable. Today, it was completely different to people ' s concerns and daily lives outside the government accounts, as if people were silenced over the abstinence, the difficulty of life and the growing oppression had been interpreted as a "satisfaction" or a "real order."
People are patience, because they love this country, and she says in secret, we have to take the country's life, but with patience, a roof, and when the drain reaches the top of the living and the most basic of the life, the test of the people's patience.
It's all at stake.
The clearest evidence of this reparation is what happens now in the communications sector.
Egyptian homes have arrived at the recent phase of Internet and communication depletion, which is no longer enough for two weeks. And the staff ask where we pay the bill for the month?
And the most important question is, where is the national communications system?
The organ created by the name of "regulation and control" was practically transformed into "conciliation seals" agreed to raise the price of cards, which, although it was profiting billions, agreed that the citizen would turn into a wallet, which would be withdrawn monthly on the pretext of development and modernization.
The most serious was that the complaints had arrived at the office of the head of the organ, which had arrived in writing, documented and heard, but the response was one of silence, and a den of tin and tin from ivory.
Here we ask, is this device a private property run by air, or is it a State organ subject to the law and the Constitution and held accountable to the people?
But the disaster doesn't stop at the head of the device.
Where's the Prime Minister?
The whole street is talking, the media is out, and the sites are full.
Has the Prime Minister become a partner in the street hug industry with his silence?
Why does the government always insist on betting on people's patience?
الدليل على خطورة هذا الرهان هو ما نراه اليوم. أنين البيوت المصرية وصل ذروته. الاستنزاف الممنهج من شركات الاتصالات وغياب الجهاز القومى لتنظيم الاتصالات عن أداء دوره هو نموذج مصغر لعلاقة مقلوبة بين الدولة والمواطن.
هذا ليس سوء إدارة عادى. هذا فشل إدارى متعمد اسمه “أنين البيوت لا يهمنا”
تجاهل لصراخ أم لا تستطيع شحن باقة لأولادها. تجاهل لشاب يبحث عن عمل أونلاين ولا يجد باقة تكفيه. تجاهل لحق أصيل كفله الدستور والقانون فى الحصول على خدمة عادلة وبسعر عادل وبحماية من الممارسات الاحتكارية.
نحن لا نطلب معجزات. نطلب دولة.
نطلب تطبيق القانون على الجميع.
نطالب السيد رئيس الوزراء بالتدخل الفورى ووقف هذا العبث.
نطالب بمحاسبة كل مسئول تقاعس عن أداء واجبه.
نطالب بمراجعة شاملة لأسعار باقات الاتصالات وبإعادة الجهاز إلى دوره الأصلى رقيب وحامى للمستهلك وليس محامياً عن الشركات.
الشعب المصرى صبر كثيراً وتحمل كثيراً لكن هذا الصبر ليس شيكاً على بياض. وليس تفويضاً بالقهر.
إذا كان المسئول لا يسمع أنين البيوت اليوم من داخل مكتبه. فغداً سيجد هذا الأنين قد تحول إلى صوت واحد فى الشارع.
تذكروا ياسادة.. الحكومة لم تُكلف لتكون شريكة فى الاستثمار فقط. الحكومة كُلفت لتكون شريكة فى حماية المواطن.
To talk the rest.
