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Housing and Development Bank: A journey from a specialized bank to a pioneer in mortgage finance and comprehensive banking

Housing and Development Bank is one of the most prominent Egyptian banks whose name has been linked to the development of the real estate sector and housing finance for low-income people. Established in 1979 as an Egyptian joint stock company, the bank has made strategic leaps to become one of Egypt’s most comprehensive commercial banks, while maintaining its leading role in supporting urban development and new communities.

Foundation and Strategic Vision

The bank was founded on June 30, 1979 with the main objective of providing and financing housing units for young and low-income people, and narrowing the gap between supply and demand in the real estate market. He also played a pivotal role in leading the development of new urban communities and investing in tourist resorts in the North Coast.

By 2003, the bank launched an ambitious strategic plan to transform itself from a specialized bank into a comprehensive commercial bank, aiming to be among the top five banks in Egypt, with a focus on excellence in the real estate market.

Geographical Expansion and Services

The bank has a wide branch network of up to 100 branches spread across Egypt, from Delta to Upper Egypt, to provide advanced banking services that meet the needs of customers. In addition, the bank owns more than 400 ATMs and increasingly relies on digital services such as HDB Net for online banking and HDB Mobile Banking for mobile applications.

Top Digital Services:

• Transfer funds inside and outside the bank.

• Account Opening & Card Management (Debit, Credit)

• Pay bills and loans easily.

• Loans and Credit Facilities

Achievements and Financial Performance

• Capital: The bank’s capital reached EGP 5.313 billion in 2022, reflecting the confidence of shareholders and customers.

• Customers: Serving more than 2 million customers and leading the way in real estate finance in Egypt and the Middle East

• Profit: The bank achieved a net profit of EGP 575 million in FY15 and continues its sustainable growth.

Digital Transformation and Innovation

As part of its 2025-2030 strategy, the Bank is promoting digital transformation through strategic partnerships with global companies such as Cisco to develop technology infrastructure, enhance cybersecurity, and implement artificial intelligence solutions. This transformation aims to deliver a secure and seamless digital banking experience to customers.

Social Responsibility

The Bank’s role is not limited to the economic aspect, but extends to actively contributing to solving social and housing problems. The Bank supports the fields of health and education, offers programs to support people with special needs, and participates in cultural and sports activities.

Challenges and Reactions

Despite significant successes, the bank faces some customer service challenges, with some reviews pointing to problems with waiting time and organization in some branches. However, the bank is working to address these challenges by developing digital services and increasing branch efficiency.

Core Partner

The Housing and Development Bank is not just a financial institution, but an essential partner in achieving urban and social development in Egypt. By continuing to embrace innovation and expand into digital services, the bank is paving the way for a prosperous future in the Egyptian banking sector.

 

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