Bank of the Barakat-Egypt invests about half a billion pounds in three years in technological infrastructure.

Dr. Nasser Hussein

Mr. Abdulaziz Samir, Deputy Chief Executive, Sector Bank retailThe Bank continues to implement an integrated strategy aimed at integrating the latest technology into Islamic banking services, placing the client at the top of development priorities, through an advanced and comprehensive digital banking experience.

The electronic branch model represented a qualitative shift in service delivery, allowing the client to carry out various transactions from the opening of the account to a wide range of banking services in full electronic form, noting that that trend was not inconsistent with future digital bank launch plans.

In his speech at the opening of the first digital branch of the Bank in New Cairo, on Sunday, he added that the Bank was aiming to open the second electronic branch in an area of Sumaah in Alexandria during the coming period.

Samir noted that the Central Bank of Egypt established regulatory frameworks and instructions on precaution and risk management associated with the use of modern techniques, accompanied by strong investments in technological infrastructure, defence programmes and protection systems against cyberattacks, to ensure the highest safety levels and to protect client data.

It revealed that the Bank had invested about half a billion pounds in the development of technological infrastructure and digital channels over the past three years, targeting a growth of 35% in technological investment during 2026 compared to 2025, as part of an expansion plan to strengthen its digital capacity.

For his part, the head of digital banking services and the head of the General Directorate for Digital Transformation said that the digital transition within the Bank was undergoing an accelerated development based on continuous work and the development of the client experience, emphasizing that the experience of electronic branches provided greater opportunities to attract new customers, with services available over the course of the weekdays.

The Bank was aiming to increase the proportion of digital active agents to exceed 70% by the end of 2027, reflecting the success of the digital transition strategy and the growing dependence of customers on electronic channels in carrying out their banking transactions.

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